Please read through the following articles for a solution to your problem. If you require further assistance, please submit a support ticket below. This is the best way to contact us and ensure your support request is tracked until resolved. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required.

Refer to the back label of your SweetPea3 to find out which model you have.


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

We provide archives and history of all your support requests complete with responses.

Provide us your email address to be notified of new updates to your SweetPea3. You do not need to do this if you purchased your SweetPea3 from this website. We do not share your information and our emails include a means of unsubscribing. Please refer to our privacy policy for more information.