The warranty covers defects in materials and workmanship for one year from the date of purchase. It is best to contact us first before making a warranty claim because many issues can be resolved without having to send the unit in.
To make a warranty claim, mail your unit to the address below. Ensure the unit is securely packed. Include proof of purchase date, such as on the bill of sale. Include a description of the defect as well as your name, address and telephone number.
SweetPea Toy Company Ltd..
60, 4620 Manilla Road SE
Calgary, Alberta, Canada
T2G 4B7
SweetPea Toy Company Ltd. accepts no liability for loss or damage during shipping.
You are responsible for any repair charges not covered by the warranty.
A new or refurbished unit will be sent to you freight prepaid.
Your warranty does not cover the following:
* damage from misuse or neglect
* damage from acts of nature
* products which have been modified or opened
* batteries
Limitation of Warranty:
* THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY SWEETPEA TOY COMPANY LTD., ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
* REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SWEETPEA TOY COMPANY LTD. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
* Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
* This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Canadian Warranty
SweetPea Toy Company Ltd. warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within one year from the original date of purchase, it will be replaced free of charge, including return transportation. This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries.
Should your product not perform properly during the warranty period, either:
1. Return it to the selling dealer with proof of purchase for replacement,
OR
2. Remove the batteries (where applicable), and pack product complete with accessories in the original carton (or equivalent).
3. Mail prepaid (with proof of purchase) and insured to:
SweetPea Toy Company Ltd.
60, 4620 Manilla Road SE
Calgary, Alberta, Canada
T2G 4B7
The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation, and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory warranties and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary to comply therewith.
For out of warranty service, you may write to the address above.