Warranty & Returns

Returns

Product can be returned to us for a refund within 30 days of the ship date. We also accept returns up to 30 days after Christmas for items that were purchased as a gift. We do not accept returns that have been modified in any way, including changes to the content stored in the unit's memory. If you want to return the item, please do so in original condition, including packaging. You are responsible for return postage costs and the original shipping fee will not be reimbursed.

Please mail to:

In USA

SweetPea Toy Company Ltd.
c/o eFulfillment Service
807 Airport Access Road Unit D
Traverse City, MI
USA 49686

In Canada

SweetPea Toy Company Ltd.
Suite 218, 2270 Cliffe Ave.
Courtenay, BC, Canada
V9N 2L4

Warranty

The SweetPea3 comes with a 1 year manufacturer's warranty. Details are below. Please see the support page before making a warranty claim since many issues can be resolved without the need for factory servicing. If the troubleshooting articles don't solve your problem, please submit a support ticket, also on the support page, and we will help you resolve the problem.

SweetPea Toy Company Ltd. warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase, it will be replaced free of charge. This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries. The provisions of this written warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies contained in any applicable legislation, and to the extent that any such provisions purport to disclaim, exclude or limit any such statutory warranties and other rights and remedies, such provisions shall be deemed to be amended to the extent necessary to comply therewith.

LIMITATION OF WARRANTY

THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY SWEETPEA TOY COMPANY LTD., ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

REPAIR OR REPLACEMENT

AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SWEETPEA TOY COMPANY LTD. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.