Firmware version 4.2.04 (November 1, 2012)

This firmware works with the latest memory chips present in the current hardware. Unfortunately this firmware no longer supports formats from as Audible has terminated the license agreements with all MP3 player manufacturers except for those with platforms eg. iPad, iPhone, Android etc.

Who should update

Everyone with an SP3-103 with a previous version of firmware. To check the firmware version, enter into the settings menu on the SweetPea3 (press and hold both arrow buttons for 6 seconds) then scroll down to "Exit". Press an arrow button and the version number will flash briefly.

What you should know before installing this firmware

- updating from certain previous versions will require you to reformat your SweetPea3 drive so backup the songs that are on your SweetPea3!!
- this firmware version removes the ability to place sub-folders into the playlist folders i.e. only individual tracks may be placed in a playlist folder, they cannot be contained in a sub-folder.
- you can only do this update on a PC, you cannot do this on a Mac

Follow these instructions to update your SweetPea3

1 - Back up your songs. Create a folder on your desktop and drag all the folders from the SweetPea3 to this folder.

2 - Click Firmware Update to download the updater program and the latest firmware. This updater program is different from one that you may have installed in the past so please ensure you install this version. If you had previously installed this updater program, you can download just the firmware SweetPea3_v4.2.04.fw and skip to step 6 below.

3 - Double click on the downloaded program to open the .zip file.

4 - Click on "Extract all files" and follow the instructions. Extract them to a location on your hard drive where you will be able to find them again.

5 - Open the folder called "ProductTool_V5.39", run "Setup.exe" and follow the instructions." Simply click "next" all the way through the setup. You may get a warning that Windows can't verify the publisher of the driver software but click on "Install Anyway".

6 - Click on the "Start" button (lower left of your screen). Select "All Programs>Media Player Product Tool 5.39>Mass Product Tool"

7 - Click "Yes" to allow USB mapping.

8 - Click the button to select the new firmware file

9 - Select "SweetPea3_v4.2.04.fw" (located in the zip file from step 4 above).

10 - Click "Replace" and "Yes" to confirm

11 - Cancel "Import DRM file"

12 - Remove the battery from the SweetPea3.

13 - Plug the SweetPea3 to your computer using the USB cable.

14 - Click "Download" when the blue dot and "Ready" appear in the window. You may need to cancel a Windows "Autoplay" window.

15 - Unplug the SweetPea3 when complete.

At this point the update is complete and you can re-install the battery for a working player. If you experience any problem such as "Disk Error" or if the SweetPea3 does not get past the start screen, then you need to reformat the drive. Continue as below.

16 - Remove the battery and plug the SweetPea3 again to your computer (but do not press the middle button this time).

17 - Open up Windows Explorer.

18 - Right click on the SweetPea3 drive and select "Format..."

19 - Verify that you are reformatting the correct drive. The SweetPea3 should show a capacity of approx. 1.87GB. Select "Quick Format" then "Start"

20 - When done, unplug the SweetPea3, install the battery and allow it to power up. It should eventually say "Playlist Empty" (after about 30 seconds).

21 - Plug the SweetPea3 into the computer and drag your songs back to the SweetPea3.

22 - Verify that the songs play.

A native Mac solution, unfortunately, will not be possible. Your options are to find a PC to perform this update, install a copy of Windows on your Mac using BootCamp or an emulator like Parallels or send it in to us to do the update for you.

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